Stakeholder Engagement
Basic approach
The IDEC Group places great value on dialogue with a wide range of stakeholders in order to conduct business in accordance with the changing needs of society.
Through communication activities such as dissemination of information and direct dialogue, we aim to deepen understanding of the IDEC Group among our stakeholders and improve corporate value by promoting sustainability while reflecting various opinions and issues in management.
| Stakeholders | Means of engagement | Major activities | Outcomes |
| Employees | - Engagement survey - Mental healthcare survey - Messages from management - Human resource development programs - Internal reporting system, in-house consultation liaison - Global awards program | - Managing physical and mental health through our in-house corporate clinic in head office - Surveys of career aspirations and career development support through self-reporting - Improving understanding of diversity and ethical awareness and cultivating skills through job-level-based training, LGBTQ+ training, human rights and compliance training, etc. - Senior staff training to promote empowerment of women, career seminars for female employees - Training program for next-generation executive candidates | - Corporate culture that encourages employees to embrace the challenge - Positive workplace environment and training programs that enable diverse personnel to demonstrate and improve their capabilities |
| Customers | - Customer support center - Sales activities and webseminars - Website and social media - Exhibitions | - Response to customer inquiries - Feedback within the company regarding opinions and requests relating to products and services - Information dissemination through the website and social media - On-site and online exhibitions | - System to integrate customer’s needs into product development - Products and solutions that achieve safety, ANSHIN, and well-being |
| Shareholders/ investors | - Annual General Meeting of Shareholders - Publication of IR materials - Financial results briefings - Meetings with investors | - Regular (Annual) General Meetings of Shareholders, both on-site and via online streaming - Early disclosure and enhancement of information of financial statements, Integrated Reports, Shareholder Newsletter, etc. - Financial results briefings, briefings for individual investors, etc. Promotion of highly clear IR activities through online streaming - Individual interviews and small meetings with domestic and overseas investors - Discussion forums between securities analysts and outside directors | - Feedback obtained through IR activities to management, and reflection in management - Sustainable growth to ensure enhanced corporate value and stable returns - Timely disclosure and communication of appropriate information |
| Business partners | - CSR self-assessments for suppliers - Supplier site visits - Publication of Supplier Newsletters - Distributor briefings and visits | - Sharing of IDEC Group CSR Procurement Guidelines - CSR visits and assessments for suppliers and improvement guidance - Information sharing with suppliers - Online briefings for distributors - Distributor visits - Setting up partner hotline | - Fulfillment of our social responsibility throughout the value chain - Partnership based on fair trade and trust |
| Global and local communities | - Reduction of environmental impact and conservation of the natural environment - Dialogue with NGOs and NPOs - Dialogue with local governments | - Management for reductions in CO2 emissions and waste, etc. - Strengthening communication with local communities at each business location and promoting biodiversity - Dispatching instructors to local schools to conduct visiting lectures - Support activities in collaboration with local social contribution organizations | - Reduction of environmental impact in business activities - Contribution to resolution of social issues through business and CSR activities |
| Government agencies / industry groups | - Collaboration with international organizations, government agencies, and educational institutions - Participation in industry groups and initiatives | - Joint research with educational and research institutions - Presentations at international forums, international academic conferences, technical committee meetings, etc. - Promotion of activities at various industry groups | - Improvement of our corporate value through constructive dialogue |